Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Computer and Notebook Diagnostics
Computer and Notebook Diagnostics
From €90/hour
No prepayment needed
Get 30% off with Care Subscrption
Comprehensive system diagnostics to identify hardware and software issues.
We will send you a copy of this request
Hardware performance tests.
Malware detection.
Diagnostic report.
Remote Technical Support
Remote Technical Support
From €85/hour
No prepayment needed
Get 30% off with Care Subscrption
Resolve issues remotely without an in-person visit.
Remote troubleshooting.
Device setup assistance.
Security guidance.
Real-time support.
MS Windows, macOS, and Linux Installation, Upgrades, and Repairs.
MS Windows, macOS, and Linux Installation, Upgrades, and Repairs.
From €100/hour
No prepayment needed
Get 30% off with Care Subscrption
Install, upgrade, and repair operating systems for optimal performance.
OS installation/reinstallation.
OS upgrades.
Error/crash fixes.
System optimization.
Home Computer Security
Home Computer Security
€100/hour (onsite or remote service)
No prepayment needed
Get 30% off with Care Subscrption
Protect your home computers from viruses, malware, and online threats with our expert security solutions.
Full system security audit.
Installation and configuration of antivirus and firewall software.
Network security assessment.
Ongoing monitoring and updates.
Software Installation and Configuration
Software Installation and Configuration
From €80/hour
No prepayment needed
Get 30% off with Care Subscrption
Install and configure software to meet your needs.
Software setup.
Compatibility checks.
Automatic updates.
User training.
Computer and Notebook Data Recovery
Computer and Notebook Data Recovery
From €110/hour
No prepayment needed
Get 30% off with Care Subscrption
Recover lost or inaccessible data from damaged or corrupted drives.
Data recovery from drives.
Restore deleted files.
Data reconstruction.
Secure data transfer.
Computer and Notebook Virus Removal
Computer and Notebook Virus Removal
From €90/hour
No prepayment needed
Get 30% off with Care Subscrption
Remove viruses, malware, and spyware to protect your device.
Comprehensive scans.
Threat removal.
Antivirus installation.
Safe browsing education.
Computer and Notebook Repair
Computer and Notebook Repair
Price available upon diagnostics
No prepayment needed
Get 30% off with Care Subscrption
Repair and replacement of hardware and software components to restore functionality.
Hardware repair/replacement.
Software issue resolution.
Overheating solutions.
Boot failure fixes.
Printer Setup and Maintenance
Printer Setup and Maintenance
From €85/hour
No prepayment needed
Get 30% off with Care Subscrption
Setup, configure, and maintain printers for reliable performance.
Printer installation.
Routine maintenance.
Troubleshoot issues.
Print sharing setup.
Data Backup, Cloud Upload and Transfer
Data Backup, Cloud Upload and Transfer
From €85/hour
No prepayment needed
Get 30% off with Care Subscrption
Secure and efficient data transfer between devices.
Data migration.
Cross-platform transfers.
Backup before transfer.
Post-transfer verification.
Home Network Setup and Security
Home Network Setup and Security
From €100/hour
No prepayment needed
Get 30% off with Care Subscrption
Setup and secure home Wi-Fi networks for optimal connectivity.
Wi-Fi network setup.
Network security.
Firewall configuration.
Connectivity optimization.
Hardware and Software Consultation
Hardware and Software Consultation
From €85/hour
No prepayment needed
Get 30% off with Care Subscrption
Expert advice on purchases, upgrades, and setup.
Upgrade recommendations.
Purchase guidance.
Vendor assistance.
Setup support.
Computer and Notebook Upgrade
Computer and Notebook Upgrade
From €95/hour
No prepayment needed
Get 30% off with Care Subscrption
Upgrade components to improve performance and extend device life.
RAM and SSD upgrades.
Graphics card updates.
Firmware updates.
Performance tuning.
Device and Computer Training
Device and Computer Training
From €250/8 hours course
No prepayment needed
Get 30% off with Care Subscrption
Improve computer skills and device usage.
Personalized training.
Software tutorials.
Basic to advanced skills.
Cybersecurity education.
Television Setup and Installation
Television Setup and Installation
€80/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Professional setup and installation of your television for optimal viewing and performance.
Wall mounting and positioning.
Connection to external devices (e.g., sound systems, gaming consoles).
Tuning and channel setup.
Cable management and remote programming.
Television Repair Services
Television Repair Services
€90/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Professional repair services for television hardware and software issues.
Troubleshooting display and sound issues.
Fixing power-related problems.
Software updates and repairs.
Replacement of faulty components.
Smart TV Setup and Configuration
Smart TV Setup and Configuration
€75/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Expert setup and configuration of your Smart TV for access to apps, streaming services, and more.
Smart TV setup and account creation.
Connecting to Wi-Fi and configuring apps.
Setting up streaming services (e.g., Netflix, Amazon Prime).
Software updates and optimization.
Home Theater System Integration
Home Theater System Integration
€120/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Complete integration of your home theater system, including sound systems, TVs, and streaming devices.
Setting up audio and video components.
Configuring surround sound and speakers.
Connecting devices (Blu-ray players, gaming consoles, etc.).
Cable management and optimization.
Smart Home Security
Smart Home Security
€110/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Secure your smart home devices and network from potential vulnerabilities with our comprehensive security solutions.
Full security assessment of all smart home devices.
Configuration of secure network protocols.
Installation of firewalls and encryption.
Monitoring and real-time threat detection.
Custom Cable Solutions
Custom Cable Solutions
€90/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Custom cable solutions tailored to meet your specific needs, whether for home entertainment, smart devices, or computer setups.
Design and installation of custom cable solutions.
Custom-length cable creation.
Integration with existing devices and systems.
Testing and optimization of custom solutions.
Cable Repair and Replacement
Cable Repair and Replacement
€80/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Repair or replace damaged or faulty cables to restore connectivity and performance.
Diagnosis of faulty or damaged cables.
Repair of loose or frayed connections.
Replacement of damaged cables.
Testing and ensuring proper connection of all devices.
Cable Management and Installation
Cable Management and Installation
€75/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Expert cable management and installation for a clean and organized setup of all your devices.
Organizing and securing cables for home entertainment systems, computers, and smart devices.
Installation of cable conduits, raceways, or cable covers.
Labeling and sorting cables for easier access.
Eliminating cable clutter and optimizing performance.
Wi-Fi Signal Boosting and Optimization
Wi-Fi Signal Boosting and Optimization
€80/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Improve your Wi-Fi signal strength and optimize network performance for seamless internet usage throughout your home.
Installation of Wi-Fi extenders and boosters.
Optimizing router placement for better signal.
Configuring network devices for improved performance.
Testing and optimizing network performance.
Network Security Assessment and Setup
Network Security Assessment and Setup
€95/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Ensure your home network is secure with a full security assessment and setup of firewalls, encryption, and secure passwords.
Full security assessment of your home network.
Installation of firewalls and encryption protocols.
Secure password setup for Wi-Fi and network devices.
Ongoing monitoring and security updates.
Home Audio System Setup and Installation
Home Audio System Setup and Installation
€100/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Professional setup and installation of home audio systems, ensuring clear sound and optimal performance throughout your home.
Installation of home audio systems and speakers.
Connecting audio devices to your home network.
Testing audio performance and adjusting settings.
Ongoing support and troubleshooting.
Smart Speaker Setup and Integration
Smart Speaker Setup and Integration
€90/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Set up and integrate smart speakers with your home system, ensuring seamless voice control and smart device connectivity.
Installation and setup of smart speakers.
Connecting smart speakers to your Wi-Fi network.
Integration with other smart home devices.
Configuring voice control and app connectivity.
Surround Sound Configuration and Optimization
Surround Sound Configuration and Optimization
€110/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Configure and optimize your surround sound system for immersive audio experiences in your home entertainment setup.
Full configuration of surround sound speakers.
Optimizing speaker placement for best sound quality.
Calibration of speakers for optimal performance.
Testing and troubleshooting sound issues.
Smart Home Device Setup and Integration
Smart Home Device Setup and Integration
€90/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Setup and integrate smart home devices for seamless control and automation throughout your home.
Installation and setup of smart home devices.
Integration with existing smart home systems.
Configuration for automation and remote access.
Ongoing support and troubleshooting.
Smart Thermostat Installation and Optimization
Smart Thermostat Installation and Optimization
€100/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Professional installation and optimization of smart thermostats for better control of your home’s heating and cooling systems.
Smart thermostat installation and setup.
Integration with heating and cooling systems.
Programming for energy-efficient operation.
Testing and optimization for maximum efficiency.
Smart Lighting Setup and Automation
Smart Lighting Setup and Automation
€85/hour (onsite service)
No prepayment needed
Get 30% off with Care Subscrption
Install and configure smart lighting systems, including automation for energy efficiency and convenience.
Installation of smart lights and switches.
Integration with voice assistants for easy control.
Configuration of lighting schedules and automation.
Testing and troubleshooting for optimal performance.
Not sure which service to choose?
Let our experts guide you. Click to get a personalized consultation!
Get a free consultation now!
What's next?
Request Confirmation: After submitting your consultation request, you will receive a confirmation email with the details of your request.
Follow-up Call: Our manager will contact you to confirm the details and discuss your needs.
Consultation Scheduling: We will schedule a free consultation at a time that works for you.
Consultation Session: During the consultation, our expert will help assess your situation and provide recommendations.
Next Steps: Following the consultation, you’ll receive further guidance or options for moving forward with any necessary services.
Our answers to your questions
How do I request an appointment for services?
To request an appointment, simply visit our service page and click on the 'Make an Appointment' button. You will be prompted to choose a convenient date and time for our technician to visit or provide remote assistance. After submitting the request, our team will confirm the appointment via email or phone.
How can I contact you for support?
If you need assistance, you can reach out to our customer support team by phone or email. We're here to help you with any issues related to your services or for general inquiries.
What is your service area?
We proudly serve customers in Luxembourg and the Greater Region, offering both onsite and remote support to ensure comprehensive coverage.
What are the available payment options for residential customers?
Residential customers can pay for services through Payconiq, by invoice, or through direct debit if you have a subscription-based service. Our team will provide the necessary payment instructions based on your preferred method.
Who are you, and what is your connection with MTX Connect?
We are a business division of MTX Connect — a Luxembourg-based mobile operator, we deliver IT infrastructure, services, and secure communications with the same level of expertise and innovation. Our team has extensive experience in providing IT solutions for both residential and business customers. We share the same commitment to delivering secure, reliable, and scalable services.
Can I subscribe to ongoing services?
Yes, we offer subscription-based services for residential customers, which include regular maintenance such as computer cleaning, virus removal, and system checks. Subscriptions are billed either monthly or annually through direct debit.
What is your warranty policy for residential services?
We provide a warranty for all residential services, covering any issues directly related to the work we performed. If something goes wrong within a specified period, we will resolve it free of charge. The length of the warranty varies by service, and our team will provide full details before starting the job.
