Privacy

MTX Connect S.a r.l. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of all users, including businesses and individuals. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with GDPR and other European regulations.

1. Information We Collect

When you order services from us, we may collect the following personal information:

‍Full Name
Phone Number
Email Address
Physical Address

Optional Comments (if provided to describe specific needs)

We only collect data with your consent or based on the legitimate interest of providing our services.

2. How We Use Your Data

We use your data for:

‍Service Delivery: To fulfill orders and provide the requested services.‍
Customer Support: To communicate with you regarding service requests and provide assistance.‍
Personalization and Optimization: To tailor our services based on your preferences.‍
Analytics: To understand and improve our service offerings (using anonymized data).

3. Data Sharing and Disclosure

We do not sell or trade your data. Your data may be shared in the following instances:

‍Third-Party Providers: We use trusted providers for secure service delivery. These providers are GDPR-compliant.‍
Analytics and Advertising: We use Google Analytics, Facebook Pixel, and LinkedIn Insight Tag for site analytics, which collect anonymized data only.‍
Legal Compliance: We may disclose your data if required by law or regulation.

4. Data Retention

We retain your personal data only as long as necessary for service delivery or as legally required. Data will be securely deleted or anonymized upon termination of services or upon request, barring any legal obligations.

5. Security Measures

We implement robust technical and organizational measures to protect your data, including encryption and access controls. Only authorized personnel have access to your information.

6. Your Rights

You have the right to:

‍Access your data and request corrections.‍
Delete your data, where applicable.‍
Restrict or Object to data processing.‍
Portability: Request your data in a structured format.

MTX Connect S.a r.l.

37 Grand Rue, L-4393 Pontpierre, Luxembourg

Email: ict@mtxc.eu

Phone: +352 20 70 99 88

7. International Transfers

We do not transfer personal data outside the EU. Analytics data used by Google, Facebook, and LinkedIn is anonymized to comply with GDPR.

8. Updates to this Policy

We may update this policy as practices or regulations change. Updates will be posted here and communicated where required.